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SHIPPING POLICY

Effective Date: August 10, 2026

Thank you for choosing our company. We are based in Arizona and sell chairs, tables, food trailers, mobile toilets, and other event and commercial equipment to customers throughout the United States.

We work with trusted shipping and freight carriers to deliver our products nationwide.

Shipping Availability

We ship products throughout the United States, including residential and commercial locations where carrier access is available.

Shipping availability and costs may vary depending on:

  • Product type and size

  • Delivery location

  • Shipping distance

  • Weight and dimensions

  • Residential or commercial delivery

  • Special delivery requirements

Some large or oversized products, including food trailers and mobile toilets, may require freight or specialized transportation.

Shipping Costs

Shipping costs are calculated based on the product, destination, size, weight, and transportation requirements.

Unless specifically stated otherwise, shipping charges are not included in the product purchase price.

Before your order is shipped, we may provide you with a shipping quote or confirm the applicable shipping charges.

Customers are responsible for all agreed shipping and delivery charges.

Order Processing

Orders are processed after payment has been received and the order has been confirmed.

Processing times vary depending on the product and availability. Custom, special-order, or made-to-order products may require additional processing time.

We will provide an estimated shipping or delivery timeframe when available.

Please note that shipping and delivery dates are estimates and are not guaranteed unless specifically agreed to in writing.

Freight and Large-Item Deliveries

Certain products are too large or heavy for standard parcel shipping and will be shipped by freight, truck, or specialized transportation.

For large-item deliveries:

  • The customer must provide a complete and accurate delivery address.

  • The customer must ensure that the delivery location is accessible to the carrier.

  • The customer may be responsible for providing appropriate unloading equipment or assistance when required.

  • Additional charges may apply for special delivery requirements, difficult access, liftgate service, inside delivery, or other services not included in the original shipping quote

Residential Deliveries

If your order is being delivered to a residential address, additional freight or delivery charges may apply.

Customers should provide accurate information regarding the delivery location, including whether the address is residential or commercial.

The carrier may require the customer to be present to receive and inspect the shipment.

Inspect Your Order Upon Delivery

Customers must inspect their order carefully at the time of delivery.

Before signing the delivery receipt, please inspect the product and packaging for visible damage.

If you notice damage:

  1. Take clear photographs and/or videos of the damage.

  2. Document the damage on the carrier's delivery receipt or bill of lading before signing.

  3. Contact us as soon as possible with photographs, videos, and details of the damage.

Failure to document visible damage at delivery may affect our ability to assist with a freight damage claim.

Shipping Delays

Once an order has been handed over to the shipping carrier, delivery times may be affected by circumstances outside our control, including:

  • Weather

  • Traffic

  • Carrier delays

  • Mechanical problems

  • Natural disasters

  • Holidays

  • Road closures

  • Incorrect or incomplete delivery information

  • Other circumstances beyond our reasonable control

We are not responsible for delays caused by the shipping carrier or circumstances beyond our control.

Incorrect Delivery Information

Customers are responsible for providing accurate shipping and contact information.

If an order cannot be delivered because of an incorrect or incomplete address, refused delivery, or inability to access the delivery location, additional shipping or redelivery charges may apply.

Refused Deliveries

Customers should not refuse delivery without first contacting us.

If a shipment is refused for reasons unrelated to damage or an error on our part, the customer may be responsible for return freight, storage, redelivery, and other applicable transportation charges.

International Shipping

At this time, our standard shipping policy applies to deliveries within the United States only.

Please contact us if you have a special request for delivery outside the United States.

Shipping Confirmation

Once your order has shipped, we may provide available shipping information, including tracking information or carrier details.

For large equipment and trailer deliveries, tracking information may differ from standard parcel tracking.

Questions About Shipping

If you have questions about shipping, delivery, or a shipping quote, please contact us before placing your order.

We are committed to making the shipping process as clear and convenient as possible for our customers.

Please note: Shipping terms, delivery times, and charges may vary by product and destination. The shipping terms provided with your specific order or invoice will apply where they differ from this general policy.

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